Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Domestic Shipping

We offer standard and expedited shipping options within the United States.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days

Shipping rates are calculated at checkout based on your location and selected shipping method.

International Shipping

We currently do not ship to international destinations.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. Please allow up to 48 hours for tracking information to become available.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control may occur.

We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.

If you notice an error, please contact us as soon as possible at social@wmsnuggle.com. We will do our best to assist before the order is shipped.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery at social@wmsnuggle.com and include your order number and photos (if applicable).

We will work with the shipping carrier to resolve the issue as quickly as possible.